Returns & Refunds Policy

Physical PRODUCTS

We can only accept returns & refunds on un-opened patterns & kits. If you wish to return your item, please send it back to us within 14 days of purchase. We will issue a full refund upon receipt of the un-opened pattern/kit.

Digital PRODUCTS

We cannot offer returns or refunds on digital products.

Refund Process

You can request a refund, or discuss any other queries by simply sending an email containing your order number & request or query to sussexseamstress@gmail.com. Alternatively, contact us via the form on our contact page.